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Customer reviews of Charvil Car Centre

At Charvil Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Charvil Car Centre

Charvil Car Centre

Based on 21 customer reviews

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  • 5

    VW Golf purchase

    By SIMON P on 31 July 2019 | Verified purchase

    Great service and really helpful. Charles and Steve sorted it all out and good trade for my old car as well.

  • 5

    The perfect salesman.

    By BARBARA K on 29 January 2019 | Verified purchase

    Having explained what exactly I needed the car for and what my price range was, I was shown several cars - all exactly fitting my specifications. No pushy sales talk. - in fact the salesman could not have been nicer. He gave me time, no pressure to make my mind up. After I had had all of my questions answered and had decided which I would buy, the chosen car was given an MOT and a complete valet. It was like having a new car when I drove it away. A completely stress free experience.

  • 5

    Friendly, experienced local company.

    By KERRY J on 29 January 2019 | Verified purchase

    Very professional, friendly company. Matched my needs perfectly with a lovely replacement car.

  • 5

    Best place in Fleet to buy/sell your car

    By NATALIE T on 09 January 2019 | Verified purchase

    Easy,efficient. They listened to our needs, never pressured us at all. Honest and up front on all the vehicles details...yet again treated like you’re the only customer that matters wether you buyers or selling with Charles. I will/have gone back to him again, (to sell and to buy) and send family and friends any day.

  • 5

    Excellent happy experience

    By KATY T on 04 January 2019 | Verified purchase

    Excellent customer service from honest friendly staff. Really pleased with Ford Focus that has all the extras so happy

  • 5

    Excellent Customer Service

    By NAOMI G on 21 November 2017 | Verified purchase

    The staff were friendly and didn’t linger over me. I was given the freedom to look at the car without feeling like I was being watched but they were on hand as soon as I had any questions. The sale was made an easy process and they were incredibly thorough by doing a full service and clean of the car before I could take it away. They provided all the HPI certificates and paperwork before purchase and were patient while I did my own checks. The staff were not pushy, did not rush me and were always polite. Truly excellent customer service - highly recommend.

  • 5

    High value placed on quality and satisfaction

    By Simon L on 10 January 2020 | Purchase not verified

    Really very pleased with the car I bought & the service I received from this company. It's a shame I'm not allowed to name people because the guy I dealt with was friendly, courteous, & fair. What's more, it was evident that he really wanted to make sure the car was in top condition before I drove it away. I wondered at first why the car was advertised as being sold with 12 months' MOT when in fact the site showed less than 6 remaining. Actually, both were correct; once I'd said I wanted to buy the car, Charvil then put it through MOT, resolving not only any potential failure items, but even the advisories, meaning the car I drove away had a clean pass, which was brilliant, & reassuring. AutoTrader showed the advertised price as being High, but actually, I'd gladly come back to Charvil next time because I know they really care about selling a quality car, with parts&labour guarantee included too. Sounds a bit cheesy but I didn't think buying a used car could be this good.

  • 5

    Highly Professional Company...

    By Simon P on 08 January 2020 | Purchase not verified

    Drive past & saw a newly arrived SAAB convertible. After speaking to Charles I purchased this fantastic vehicle but, after taking delivery had a few teething problems which Charles was very quick in rectifying. I highly recommend Charles & his team for their professionalism and outstanding service.

  • 5

    Excellent experience

    By Jessica B on 23 January 2019 | Purchase not verified

    I sold my car through Charvil Cars and they were absolutely brilliant. They were clear about the process, informed me straight away when my car was sold and transferred the funds over within 24 hours. Would highly recommend.

  • 5

    Brilliant in every way

    By David B on 11 September 2018 | Purchase not verified

    Can't praise these guys enough! They provide the type of great, "old-fashioned" service that is sadly lacking in many other similar businesses. Politeness and honesty are the most important attributes of any sales operation and the people at Charvil Cars have them in spades. The battery in my car died whilst I was away from home and the AA patrol man arrived within 30 minutes (part of the package that comes with every car is a free one year membership of the AA). The battery was replaced and Charvil reimbursed me right away. It's five stars from me!

Charvil Car Centre

01252 612262

Opening times

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30
Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday 11:00 - 14:00

Charvil Car Centre

95 Fleet Road,
GU51 3PJ